POSITION SUMMARY

The Cincinnati Art Museum has an opening for a full-time Event Captain for the Museum’s Hospitality and Special Events department. This position will be scheduled 40 hours per week, working a mix of business hours, evenings, and weekends.

The Event Captain is vital for creating an exceptional guest experience, through the timely setup, execution, and teardown of museum focused events and venue rentals. In between events, the Event Captain will work in an open office environment, planning and coordinating events with entire hospitality and events team for internal and external events.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Working under the direction of the Events and Hospitality Manager, duties include, but are not limited to:

• Oversees all event service operations and ensures that all event service details are executed. Assist in ensuring that the events are on time. Adjust as needed and relay that information to the appropriate personnel, such as the security, kitchen, and facilities teams.
• Review Banquet Event Orders (BEOs) at the beginning of each shift to ensure rooms are set as contracted. Confirm and assist in setup of A/V equipment as needed.
• Responsible for set-up and tear down of all events with the events team.
• Responsible for the performance of the event service staff, including direct supervision of the event staff. Manage the staffing levels before and during the events.
• Collaborate with the Kitchen and Special Events sales team to ensure that quality service is provided for all meeting and event guests.
• Be an active liaison between the guests and other Art Museum staff to ensure outstanding customer service while maintaining company procedures and complying with company policies.
• Maintain all equipment and facilities in an organized, clean, safe environment.
• Communicate any areas of need, problems, and concerns from guest to the Events and Hospitality Manager.
• Work closely with Security, Buildings and Grounds, and Visitor Services staff to schedule and perform transportation of supplies and equipment as needed throughout the Art Museum.
• Complete administrative tasks as assigned by Events and Hospitality Manager.
• Assist in Hospitality department as needed.
• Create and update event order packets.
• Weekly alcohol ordering and monthly inventory.
• Other duties as assigned.

MINIMUM REQUIREMENTS

• High School graduate or equivalent vocational training certificate required and minimum of 2-4 years of experience in events/banquets, food & beverage, conference services or a related discipline is required. 
• Excellent written and oral communication skills required. Positive interpersonal and customer service skills required. 
• Strong project management skills required.
• May work indoor or outdoor settings. Varying schedule to include evenings, holidays, and extended hours as business dictates.
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
• A degree in hospitality, culinary arts/science or related certificate from a highly accredited school would be highly desired.

PHYSICAL REQUIREMENTS

• Ability to speak and hear
• Close and distance vision
• Identify and distinguish colors
• Frequent standing with some walking and sitting
• Will stand for long periods of time
• Frequently lifts/carries up to 25 lbs.
• Occasionally lifts/carries up to 50 lbs.
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
• Able to reach hands and arms in any direction and kneel, stoop or crouch repeatedly

BENEFITS & COMP

• Annual salary: $45,000-48,000
• Medical, dental, vision life insurance, 401k retirement planning with company match.
• Robust paid time off (PTO) and 9 paid holidays 
• Short-term and long-term disability insurance
• Dependent care leave benefit
• Employee Assistance Program
• Family-level Museum membership
• Discounts in museum gift shop and café 
• Professional development opportunities

TO APPLY

Apply for the Event Captain position using the link below:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=347b7c9b-5aac-4d96-ab81-3b32a60f7052&ccId=19000101_000001&jobId=586053&lang=en_US&source=CC2

Position open until filled. No phone calls please.

The Cincinnati Art Museum is an equal opportunity employer and is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish.

POSITION SUMMARY

The Human Resource Coordinator position will play a vital role in running the daily functions of the Human Resource (HR) department with key responsibilities including benefit administration, compliance with HR policies and regulations, talent acquisition, maintaining employee records, and administrative functions. The HR Coordinator will support the Director of HR and the HR Business Partner in employee engagement, organizational strategy, training and development, and employee relations.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES
 
Working under the direction of the Director of Human Resource, duties include, but are not limited to:

Benefit administration:

• Administer health and welfare plans, including enrollments, changes and terminations.
• Conduct benefits orientations and explain the benefit self-enrollment portal and benefit plans. 
• Administer leaves of absences and COBRA.
• Research and maintain staff wellness initiatives.
• Assist the Director of HR in obtaining statistics and information in renewal process of any health, life and retirement plans that benefit the company.

Compliance:

• Maintain accurate and up-to-date human resource files, records, and documentation.
• Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately.
• Review and respond to unemployment claims with appropriate documentation. Review monthly unemployment statements.
• Coordinate workers' compensation claims with third-party administrator. Follow up on claims. 
• Partner with managers on safety training and protocols.

Talent acquisition:

• Work with HR Business Partner on talent acquisition, including posting job vacancies, screening and interviewing candidates, perform pre- and post-hire functions. 
• Conduct and assist with new hire onboarding and new hire tours.

Administrative:

• Maintain museum’s HRIS and resources for staff.
• Serve as primary point of contact for the museum’s HR department. Perform customer service functions by answering employee requests and questions.
• Manage calendar for all staff meetings, prepare presentations, and present at meetings.
• Manage rewards and recognition programs.
• Assist with planning and execution of HR events such as benefits enrollment, organization-wide meetings, staff trainings, employee recognition events, holiday parties, retirement celebrations, etc.
• Serve as recording secretary for two HR-based board committees and manage committee schedules and administrative responsibilities.
• Manage departmental budget with the Director of HR.
• Other duties as assigned.

MINIMUM REQUIREMENT

• Associate’s degree in related field and two years of experience in human resources and/or benefits administration.
• SHRM-CP or PHR preferred.
• Understanding of HR principles, practices and procedures. Knowledge of employee benefits and applicable laws.
• Excellent written and verbal communication skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Excellent attention to detail, organizational and time management skills.
• Proficiency in Microsoft Office Suite.

BENEFITS & COMP

• Annual salary: $40,000 - $43,000 
• Medical, dental, vision life insurance, 401k retirement planning with company match.
• Robust paid time off (PTO) and 9 paid holidays 
• Short-term and long-term disability insurance
• Dependent care leave benefit
• Employee Assistance Program
• Family-level museum membership
• Discounts in museum gift shop and café 
• Professional development opportunities

TO APPLY

Apply for the HR Coordinator position using the link below: 

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=347b7c9b-5aac-4d96-ab81-3b32a60f7052&ccId=19000101_000001&jobId=586302&lang=en_US&source=CC2

Position open until filled. No phone calls please.

The Cincinnati Art Museum is an equal opportunity employer and is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish.

The Cincinnati Art Museum has an immediate opening for a part-time Line Cook/Back of House employee in the Terrace Café and museum kitchen. This position will be scheduled for 15-25 hours per week. Evening and weekend availability is required.

POSITION SUMMARY

The Line Cook/Back of House employee will assist the kitchen team in various capacities. Duties will consist of assisting the Chef, Line Cooks, Events & Hospitality Manager, Café Manager, and other kitchen team members with their daily tasks. A successful candidate will play a key role in contributing to our daily customer satisfaction goals.

The Line Cook/Back of House employee will prepare food for the café, cook in the café, cook for catered events, clean and sanitize all dishes, glassware, utensils, and pans; be responsible for maintaining the dish room and dish machine. Assist in cleaning other areas of the café as requested.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

General responsibilities include, but are not limited to:

• Proper operation of dish machines to company and manufacturer specifications.
• Wash and restock all dishes, glassware, utensils, pots, and pans.
• Segregate and remove trash and garbage and place it in designated containers.
• Break down, clean, and sanitize the dish machine at the end of a shift in compliance with ServSafe and other safety standards.
• Transfer supplies and equipment between storage and work areas.
• Assist in event setup as needed.
• Set up and stocking stations with all necessary supplies.
• Answer, report, and follow the Chef or Line Cooks’ instructions.
• Clean up the food stations and take care of leftover food.
• Other duties as assigned.

MINIMUM REQUIREMENTS

• High school graduate or equivalent vocational training certificate required. A flexible schedule and the ability to work evenings and weekends are required. 
• A degree in or working towards a degree in culinary arts, hospitality, or restaurant management from an accredited culinary school is highly desired. Previous work in food service is a plus.
• Maintain a positive and professional approach with coworkers and customers.
• Ability to speak and hear.
• Close and distance vision
• Frequently walking with some standing at times, possibly extended distances; ability to bend and climb stairs when necessary.
• Frequently lift/carry up to 25 lbs.
• Ability to reach with hands and arms in any direction and kneel and stoop repeatedly.

BENEFITS & COMP

• Hourly Pay Rate: $15.75
• Employee Assistance Program
• Family-level museum membership
• Discounts in museum gift shop and café
• Professional development opportunities

TO APPLY

Apply for Line Cook/Back of House – PT using the link below:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=347b7c9b-5aac-4d96-ab81-3b32a60f7052&ccId=19000101_000001&jobId=586309&lang=en_US&source=CC2

The Cincinnati Art Museum is an equal opportunity employer and is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish.

POSITION SUMMARY

The Cincinnati Art Museum has an opening for a full-time Sous Chef for the museum’s hospitality and special events department. This position will be scheduled 40 hours per week, working a mix of business hours, evenings, and weekends.

The Sous Chef is vital for providing leadership, hands on training and supervision on all production in kitchen and cafe as well as oversees the quality and timely distribution of the food product originating from the kitchen

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Working under the direction of the Executive Chef, duties include, but are not limited to:

• Manage kitchen in the absence of the Executive Chef
• Assisting the Chef with menu creation for café and special events 
• Creating and developing kitchen recipe books and keeping up to date
• Responsible for monthly scheduling of kitchen staff
• Assisting with monthly deep cleaning
• Prep and execution of Café and Special Events foods
• Maintain all kitchen/café equipment and facilities in an organized, clean, safe environment
• Promote health and safety in the workplace and ensure all local health regulations are met
• Assist in hiring and training of all new kitchen/café employees
• Assist with weekly ordering and invoicing
• Communicate any areas of need, problems, and concerns to the Executive Chef
• Complete administrative tasks as assigned by Executive Chef
• Assist in café as a line cook or supervisor

MINIMUM REQUIREMENTS

• Bachelors’ s degree in Culinary Arts, Hospitality Management or equivalent vocational training certificate required and minimum of 2-4 years of experience in events/banquets, food & beverage, or a related discipline is required. 
• Excellent written and oral communication skills required. 
• Positive interpersonal and customer service skills required. 
• Strong project management skills required.
• May work indoor or outdoor settings. Varying schedule to include evenings, holidays, and extended hours as business dictates.
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS).
• Familiar with monitoring food and labor cost and menu development

PHYSICAL REQUIREMENTS

• Ability to speak and hear
• Close and distance vision
• Identify and distinguish colors
• Frequent standing with some walking and sitting
• Will stand for long periods of time
• Frequently lifts/carries up to 25 lbs.
• Occasionally lifts/carries up to 50 lbs.
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
• Able to reach hands and arms in any direction and kneel, stoop or crouch repeatedly

BENEFITS & COMP

• Annual salary: $47,000 - $50,000
• Medical, dental, vision life insurance, 401k retirement planning with company match.
• Robust paid time off (PTO) and 9 paid holidays 
• Short-term and long-term disability insurance
• Dependent care leave benefit
• Employee Assistance Program
• Family-level museum membership
• Discounts in museum gift shop and café 
• Professional development opportunities
  
  

TO APPLY

Apply for the Sous Chef position using the link below:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=347b7c9b-5aac-4d96-ab81-3b32a60f7052&ccId=19000101_000001&jobId=586353&lang=en_US&source=CC2

Position open until filled. No phone calls please.

The Cincinnati Art Museum is an equal opportunity employer and is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish.

POSITION SUMMARY

The Cincinnati Art Museum has an opening for part-time Visitor Services Assistants (VSA) in the Visitor Services Department on weekends, with availability during the upcoming holiday season.

VSAs will greet visitors and tour groups, sell tickets, memberships and coffee, answer telephones, balance daily deposits, and keep current on museum events. This role is responsible for ensuring visitors are alerted to all the tools needed for a successful visit. The VSA is also responsible for keeping CAM goals and priorities in mind when welcoming visitors to the museum.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

Working under the direction of the Visitor Services Coordinator (VSC), duties include, but are not limited to, the following:

• Demonstrate an ability to engage with all guests from a wide range of backgrounds, providing the highest quality customer service. 
• Ensure each visitor or group feels welcomed and receives a cheerful and warm greeting by Visitor Services immediately upon entering CAM.
• Ensure the lobbies and coatrooms are clean and orderly.
• Answer a wide variety of visitor’s questions in person and over the phone. Responsible for balancing receiving visitors at the desk and over the phone.
• Demonstrate an ability to deal with customer feedback with grace and professionalism.  Assist in de-escalating visitor matters.
• Play an active role in reaching CAM strategic goals through promotion of all art engagement opportunities and encouraging return visits.
• Play an active role in reaching CAM financial goals through promotion of the coffee bar, café, paid programming, membership, exhibition tickets, etc.
• Ensure back-of-house activities are operated with excellence and attention to detail with team goals in mind. 
• Ensure integrity of daily balancing and handling of all payments, as well as maintaining the confidentiality of all sensitive information. Conducting member sales and renewals with special attention to correct data entry.
• Support the VSC with onboarding, training, and skill development of new team members.
• Manage assigned projects in timely manner with attention to detail while prioritizing the visitor experience. Assist other departments with projects as needed.
• Other duties as assigned. 

MINIMUM REQUIREMENTS 

• High school diploma or equivalent education required. 
• Excellent customer service and communication skills are a must.
• Candidate must be dependable and work well with the public.
• Ability to read, examine, and interpret general business documents, effectively communicate with visitors in person and on phone calls, and present information and respond to questions from visitors. 
• Good computer and writing skills necessary.

BENEFITS & COMP

• Hourly Pay Rate: $14.25 with a commission incentive of $2.50 per membership sold
• Employee Assistance Program
• Family-level museum membership
• Discounts in museum gift shop and café
• Professional development opportunities

TO APPLY

Apply for Visitor Services Assistant – PT Weekends using the link below:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=347b7c9b-5aac-4d96-ab81-3b32a60f7052&ccId=19000101_000001&jobId=586470&lang=en_US&source=CC2

Position open until filled. No phone calls please.

The Cincinnati Art Museum is an equal opportunity employer and is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish.

INTERNSHIP POSITION SUMMARY

The Cincinnati Art Museum has an opening for a paid part-time fall/winter intern in our Marketing and Communications department. The intern will learn various facets of marketing and communications, including advertising, media outreach, writing copy for various platforms, and more. The internship will run for 12 weeks between November to February and be scheduled 15-25 hours per week. 

ESSENTIAL INTERNSHIP FUNCTIONS AND RESPONSIBILITIES 

Working under the direction of the Director of Marketing and Communications, duties include, but are not limited to: 

• Write press releases, website copy, Member Magazine content, blog posts, advertorials, newsletter articles, etc. 
• Create, support, and monitor content on the art museum’s social media platforms, including Facebook, Instagram, TikTok, and LinkedIn.
• Update calendar listings with CAM programming (website calendar, media/community calendars, social media event pages, etc.)
• Monitor and track media coverage.
• Evaluate monthly social media analytics.
• Assist with execution of the January Art After Dark event on final Friday of month, as well as exhibition media previews and various other marketing events, as needed.
• Occasionally represent the museum in promotional capacities at community events. 
• Provide the Marketing and Communications team with administrative support. 
• Other duties as assigned.

INTERNSHIP REQUIREMENTS

• Strong communication and writing skills. Experience in Chicago and AP writing style a plus. 
• Intern must have excellent interpersonal skills, be flexible, and be able to collaborate and work with people of diverse backgrounds.
• Proficiency in Microsoft Office Suite
• Proficient in social media and tech savvy.

Pay rate: $12.00 - $15.00 per hour

TO APPLY

Upload writing samples that might showcase your writing abilities for news releases, social media copy, or blog posts.

Apply for the Marketing and Communications Internship using the link below:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=347b7c9b-5aac-4d96-ab81-3b32a60f7052&ccId=19000101_000001&jobId=586314&lang=en_US&source=CC2

Position open until filled. No phone calls please.

The Cincinnati Art Museum is an equal opportunity employer and is strongly committed to creating a diverse and inclusive environment where a variety of backgrounds, cultures, orientations, ideas, and talents can flourish.