Please help keep yourself and others safe by following these guidelines:

• Before visiting the museum, guests should familiarize themselves with the symptoms of COVID-19 and should not visit if they feel unwell or have had exposure to someone who was diagnosed with COVID-19.
• Masks or facial coverings are required based on a City of Cincinnati ordinance. Your mask should not cover your full face or contain offensive imagery. Guests who are unable to wear a mask or facial covering should contact us by calling 513-721-2787 or email us.
• Always maintain six feet of distance from other visitors outside of your household. Avoid congestion in small areas, such as bathrooms and elevators.
• Wash your hands frequently and utilize hand-sanitizer (stations can be found throughout our building).
• Maps will be available with limited contact. For a reduced-touch experience, print at home or open on your phone.
• Be kind to each other and aware of your surroundings.

The Cincinnati Art Museum will help keep you safe by:

• The museum will require all employees and guests to have a touchless temperature screening before entering the facility. Anyone with a temperature of 100.4 or higher will be asked to reschedule their visit.
• Cleaning our facilities frequently.
• Limiting visitor capacity.
• Wearing masks (required for all staff).
• Maintaining distance.
• Closing or restricting tight areas.
• Temporarily cancelling all in-person programming and closing all hands-on experiences, including MyCAM. Create a MyCAM personalized tour before your visit.
• Providing hand-sanitizer locations throughout our building.
• Requiring on-going staff training to implement these practices and ensure the health and safety of our guests, staff, volunteers, and artwork.

• The museum will require all employees and guests to have a touchless temperature screening before entering the facility. Anyone with a temperature of 100.4 or higher will be asked to reschedule their visit.
• You will be asked to show your registration using your smartphone or printout.
• If you have additional questions or wish to join/renew your membership, staff will be present. Join or donate online.
• In a continuation of previous policies, all bags larger than a small purse will need to be inspected. We ask that you simply open it to show the contents. Very large bags will not be permitted and must be left at home or safely secured in your car. Coat rooms and lockers are not currently available.
• Limited wheelchairs are available upon request and will be sanitized in between uses.
• Strollers are not currently available. We encourage families to bring their own.
• Water fountains are located throughout the building and sanitized throughout the day.
• Security and desk staff will be behind plexiglass barriers as extra protection.
• Some areas in the building are small and tight, so please leave space for others to pass or take turns, particularly in restrooms and elevators or smaller corridors. Some restrooms and elevators may only accommodate one party at a time.
• Please continue to take precautions to stay healthy and safe. We encourage everyone to refer to the Ohio Department of Health recommendations about best practices.

• Download our Visitor Guidelines & Policies
• Free Wi-Fi is available in select locations at the Cincinnati Art Museum.
• Download our handy Museum Manners guide to get you started! (English | Español)
• For the safety of children and the art, large-framed child carriers are not permitted in the galleries. Small baby slings and less bulky child carriers are allowed, but we ask parents to be mindful of their surroundings while walking in the Art Museum.
• Family Restrooms are available on the Ground and First Floors of the art museum. Diaper-changing stations are available in all restrooms that are wheelchair accessible.
• Stroller Entrance is available via our Front and DeWitt Entrance.
• Sketching inside the museum is currently not available.

• Accessibility programs are currently not available. Download one of our custom guides for visiting the museum: Social Narrative: Entering the Museum | Social Narrative: Getting Around the Museum | Sensory Friendly Guide
• Accessible Parking is available. Wheelchair and stroller entry is available via our Front and DeWitt Entrances. For more information on Directions and Parking please click here
• Elevators are located on the First Floor (beyond the Great Hall providing access to the Ground and Second Floors) and First Floor (near the Terrace Café providing access to the Second and Third Floors).
• Wheelchair Accessible Restrooms are available on the First Floor (in the Great Hall), on the Second Floor (in Gallery 213), on the Ground Floor (next to the Fath Auditorium).
• Service Animals are welcome in the Art Museum. Please check in with the security guard in the front lobby or at the DeWitt entrance upon arrival.

Nonflash still photography and video are permitted only on mobile phones or small cameras and recording devices.

Photographs are often being taken at the museum in order to update our photo stock. Your image may be featured on the CAM website or future publication materials. Our photographer will be wearing a staff badge and have a camera with a red tag. If you prefer not to be photographed, please notify our photographer as you see her in the galleries.

• Photography must not disrupt other museum visitors or staff.
• Photography must not limit accessibility to galleries, exhibitions, entrances/exits, doorways, and high traffic areas.
• Photographers and subjects must always stand at least three feet away from artwork at all times. Do not touch artwork.
• Flash photography is not permitted in any area of the museum.
• Camera bags, selfie sticks, stabilization devices such as tripods and monopods, and other large or specialty photographic equipment are prohibited in the galleries (unless approved and accompanied by museum staff).
• Visitor photography is permitted for personal, noncommercial use only.
• Professional photography for portraits require that advance arrangements (at least two weeks in advance) be made with our Special Events Staff by emailing [email protected].In addition, there is a $250 location fee for professional photography.
• Photographs may not be published, sold, reproduced, distributed, or otherwise commercially exploited in any manner unless approved by the museum in writing. For all requests to reproduce or publish images including artwork or the museum building in any way, please email [email protected].

Advanced registration allows the museum to track visitation and share information if requested by Ohio Health officials. We do not disclose, sell, trade or rent any information obtained in this way to outside parties.

By reserving tickets, you agree to our visitation guidelines listed above. The Cincinnati Art Museum reserves the right to ask anyone to leave if they do not follow the safety guidelines. By completing this form and visiting the museum, you are certifying that you understand and agree to the following terms and conditions:

• You agree to abide by all Cincinnati Art Museum policies and procedures, the guidelines listed above, and guidance from local, state, and federal public health officials.
• Before visiting the museum, you should know the symptoms of COVID-19 and should not visit if you feel unwell or have had exposure to someone who was diagnosed with COVID-19.
• If you begin feeling ill while visiting the museum, you will contact Visitor Services/Security or leave the museum immediately.
• You acknowledge and understand that COVID-19 is an extremely contagious virus that spreads easily to person-to-person contact and may cause severe illness, personal injury, permanent disability, and death.
• You acknowledge and understand that visiting the museum may place guests at an increased risk for exposure to or contracting COVID-19.
• You will not hold the museum accountable if you should contract COVID-19.

In consideration for visiting the museum, you knowingly and freely assume all such risks and agree to irrevocably and unconditionally indemnify, release, and hold harmless Cincinnati Art Museum, and it’s trustees, predecessors, successors, assigns, agents, directors, officers, employees, volunteers, representatives, insurers, and parents, divisions, subsidiaries, and affiliates (and agents, directors, officers, employees, representatives, and attorneys of such divisions, subsidiaries, and affiliates), and all persons acting by, through, under, or in concert with any of them, with respect to any and all claims, lawsuits, demands, controversies, causes of action, liabilities, losses, damages, and expenses (including but not limited to medical expenses, lost wages, attorneys’ fees and costs), either matured or unmatured, of whatever nature and whether or not presently known that exist as of the execution date of this release under federal, state, or local law, common law, or statue.