Accessibility Accommodations

Our Commitment to Accessibility

The Cincinnati Art Museum strives for inclusivity by increasing accessibility to its collection, programming, and resources. The museum seeks to eliminate barriers by accommodating the individual needs of all visitors.

The museum offers a wide variety of tours, programs, and accommodations to help make our collection accessible to everyone. We continually work to expand our resources for visitors with different needs. For more information about accessibility programs or to request accommodations, please contact [email protected] or fill out the accessibility request form.

This large print Accessibility Guide includes a map with quiet spaces, seating areas, low light spaces, and hands-on areas identified.

Service dogs, as defined by the Americans with Disabilities Act (ADA), are welcome in the museum.

Visitors who use wheelchairs and strollers

Accessible parking is available. Wheelchair and stroller entry is available via our Main Entrance. The entrance is equipped with power-assist doors. Learn more about directions and parking.

Elevators are located on the First Floor (beyond the Great Hall providing access to the Second Floor) and First Floor (near the Terrace Café providing access to the Second Floor).

Wheelchair accessible restrooms are available on the First Floor (in the Great Hall). The accessible restroom on the first floor is a family restroom.

Wheelchairs and strollers are available for use free of charge at the Main Entrance. They are available on a first-come, first-served basis. For questions or assistance, please approach any staff member. Motorized wheelchairs are permitted. Unfortunately, pull wagons are not permitted in the museum.

Benches are located throughout the museum. Seating areas are identified on the Large Print Accessibility Guide.

Visitors who have intellectual or developmental disabilities

Prepare for your visit with our visual accessibility resources linked below.

• Visual rules for the museum
• Social Narrative: Entering the Museum
• Social Narrative: Getting Around the Museum
• Entering and Exiting Checklist

Sensory headphones and fidgets are available to borrow at the front desk and the Rosenthal Education Center (REC).

Quiet galleries are located throughout the museum. Gallery 116 is our best recommendation for a quiet gallery space. Other quiet galleries are marked in the sensory friendly guide linked above.

Programs for families with developmental disabilities

Programs for adults with developmental disabilities

Visitors who are blind or partially sighted

Braille menus are available in the Terrace Café.

Braille booklets are available upon request at the front desk. Audio content is available on the Bloomberg Connects app or on the website.

Sighted guides, custom audio description and touch tours are available upon request. Please email [email protected] at least two weeks prior to schedule your visit.

Audio Description and Touch Tours

Sighted guides or free tours for visitors who are blind or partially sighted and caregivers are offered on demand.  Each tour uses detailed descriptions of artworks touchable artworks and multisensory components to create an equitable experience for visitors with limited vision. Please email [email protected] or fill out the accessibility request form at least two weeks in advance to schedule your personalized tour.

Programs for Visitors who are blind or partially sighted

Visitors who are deaf or have partial hearing

American Sign Language (ASL) interpretation is available for all public programs. Email [email protected] fill out the accessibility request form to request this service.

Communication Access Realtime Translation (CART) captioning is available for select programming. Please contact [email protected] or fill out the accessibility request form at least two weeks prior to the event to schedule these accommodations.

Assisted Listening Devices are available for visitors upon request at the check in table for programs held in Gallery 105.

Programs for Visitors who are deaf or have partial hearing

Accessibility group tours

As scheduled, Tuesday through Sunday 11 a.m.–5 p.m.

Accessibility group tours are available for visitors who are not able to attend our regularly scheduled accessibility programs. Specially trained museum staff and volunteers are equipped to provide multisensory experiences for groups of all abilities.

Staff are trained to facilitate tours for any of the following: audio description and touch tours for visitors who are blind or partially sighted, American Sign Language (ASL) interpreted tours, tours designed for assisted-living facilities specializing in memory care, tours for visitors who have experienced trauma and tours for groups with developmental disabilities. Visitors may request an accessible art-making program in addition to their tour.

Free. Reservations required four weeks in advance. Please fill out the tour request form at least one month in advance, and we will be in touch to schedule your tour.

Request an Accessibility Group Tour